CUSTOMER SERVICE

Ceclo is a quality product, easy to handle and easy to maintain.

We provide the guarantee of 2 years, 12 months for rental.

Whether under warranty or not, our technical team can help you identify the cause of the problem, advise you on other actions and manage or coordinate the repair of your Ceclo. Our technicians can also assist you via a video call, via WhatsApp or Skype for example.

Each Ceclo is entirely manufactured in our factory, we always have spare parts in stock. Just a click of the mouse to send them as fast as possible in the world.

A dedicated Maintenance Kit, including main charging parts and secondary charging parts, is available as an option.

For fleet managers and technicians, a dedicated maintenance video tutorial has been available since March 2017.

Write us to get your access codes.